Dr. Charles Kreitzberg

CEO and Founder

Dr. Kreitzberg founded Cognetics in 1982 and has worked with user interfaces since the 1960’s. Dr. Kreitzberg guides projects and organizations to meet both their own needs and their users’ needs. Through LUCID (Logical User-Centered Interaction Design), which he developed, Dr. Kreitzberg offers a clear, repeatable path to customer satisfaction.

Scott Gilkeson

Director of Design, Washington DC office

Scott Gilkeson is an expert in the area of Human-Computer Interaction, including interface design, multimedia computing, technical management and systems analysis. He is also responsible for consulting and training. He is the Director of Design, Eastern Region, at Cognetics Corporation, and in that capacity oversees a staff of designers working on projects from Boston to Atlanta.

Leading our Alignment Advantage practice is:

Anne Pauker-Kreitzberg

President, Alignment Advantage

Anne was the co-founder and CEO of Alignment Advantage, Inc., now merged with Cognetics Corporation.  Prior to founding Alignment Advantage with Dr. Charles Kreitzberg, she was the President of the Pauker Consulting Group. Early in her career, Anne served as Director of Affirmative Action Compliance Programs for The State of New York at the New York State Division for Human Rights.

Completing the executive team is an an experienced business staff handling business development and operations:

Doug Salmon, Executive Vice President
Doug has over thirty years’ experience in successfully managing combinations of computer software and services organizations. He has built and/or managed successful operations dedicated to customer support, sales, technical development, computer services, consulting services and combinations of several of these. He has served on boards of directors, for both public and private corporations. Mr. Salmon has also served as a management consultant in areas of sales operations and process improvement.  He holds a Bachelor of Science degree with a Management major from Pennsylvania State University.

Deborah Nelson Young, Vice President
Deborah has over fifteen years experience in successfully establishing, managing and developing both external client and internal cross-functional team relationships. Her responsibilities include new business development, monitoring customer satisfaction, and managing revenue growth. Prior to joining Cognetics Corporation Deborah was an Account Manager for Xerox Corporation. She was selected for Management Training Program and participated in the Leadership through Quality Program as a Mentor. Deborah graduated from Rutgers University with a degree in Spanish and Business Administration.

The Cognetics Design Team

Usability and Design Specialists
It takes a real-world perspective to make computers work for real people. The   Cognetics design team is skilled in all aspects of usability and user-centered design, but also bring varied backgrounds to the table. The staff includes a cognitive psychologist, instructional designers, human factors experts and visual designers. We come from the financial sector, theatre, technical writing, graphic design, academia and publishing as well as computer science and human factors.

For a portrait of a typical designer we have a persona of a Cognetics Design Specialist that is also an example of how we create these profiles of users for our design projects.